Tech Lead Manager (Virtual Assistant team)

Solid understanding of engineering challenges for deploying machine learning systems to production. Solid understanding of systems, software, and data engineering best practices. Proficiency with cloud-based services. Proficiency in Python or another major programming language. Up-to-date with recent advances in Machine Learning Engineering. Excellent written and verbal technical communication skills. Experience building backend systems, event-driven architectures, and REST/HTTP applications. Experience building solutions with LLMs (RAG, fine-tuning). Experience building AI agents and AI-powered applications, familiarity with agentic frameworks (LangGraph, LangChain, AutoGen, CrewAI). Experience leading teams and managing careers.

Lead a small team of Data Scientists and Machine Learning Engineers to build AI/ML solutions. Lead the team developing platform solutions for all conversational chatbots. Be a technical reference to the team, including hands-on engineering work. Shape the technical direction of products by translating business requirements into solutions. Discuss business requirements with the Product Manager and other stakeholders.