Account Manager, Canada

2+ years in account management, customer success, or B2B sales. Proven track record of meeting revenue or retention goals. Excellent verbal and written communication skills in English. French proficiency is a plus. Ability to work independently and manage time effectively. Comfortable using analytics and KPIs. Quick learner with CRM and productivity tools. Familiarity with Health Canada Compliance. Understanding of Provincial Nuances of regional licensing and practice norms.

Build and maintain strong relationships with dental practices. Drive retention and growth through upsells, cross-sells, and increased utilization. Conduct regular outbound calls, emails, and virtual meetings. Respond promptly to practice needs and troubleshoot issues. Deliver ongoing product education and best practices. Track account metrics and share actionable feedback. Travel up to 15% for customer visits, events, and meetings.