8+ years of IT Engineering or hands-on technical operations experience Experienced Airtable builder with integration development and/or hands-on technical operations background Proven experience implementing AI into business workflows Skilled in gathering user requirements, developing custom business solutions, and managing distributed systems Proficient in database design best practices and project management Demonstrated success working in cross-functional teams and customer-facing environments Strong systems thinker Exceptional visual, written, and verbal communication skills Experienced in creating video content or demo materials and delivering training or enablement Familiar with modern software development lifecycle practices Capable of writing shell, Python, or JavaScript code to interface with APIs and set up automation