Strategic Account Executive - NY, NJ

At least 7 years of outside software sales experience. Includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred). Able to demonstrate methodology to prospect and build pipeline independently. Demonstrated track record of hitting and exceeding sales targets. Experience leading large and complex sales cycles within Global 2000 Enterprises. Ability to understand customers’ needs and translate them into tailored solutions. Strong presentation, verbal, and written communication skills. Advanced knowledge around DevOps, IT Ops and Platform Engineering (preferred). Familiarity with MEDDICC and Command of the Message (preferred). Strong technical expertise, understanding of engineering culture, and the ability to connect with customers (preferred). Bachelor's Degree or higher is preferable.

Uncover and close PagerDuty product and service opportunities. Drive new business and support key strategic accounts. Identify challenges in customers' environments and transform them into business-driven perspectives. Engage, influence, and foster relationships with individuals at various levels, including C-suite executives. Lead a cross-functional account team in developing and implementing detailed account plans/strategies. Generate revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts. Connect within your account base to establish executive alignments and foster broad relationships. Navigate a hybrid business approach combining transactional and strategic selling. Prioritize opportunities and coordinate with internal teams to provide exceptional customer experiences. Exceed monthly, quarterly, and annual quotas. Utilize sales methodology and processes for lead management and sales forecasting. Commit to pipeline generation and conduct thorough account research.