Operations Lead
Company:Scarpel Telecom
Location:CET timezone, CET
Languages:English
Seniority level:Lead, 5-7 years
Experience:5-7 years
Skills:
LeadershipProject ManagementCross-functional Team LeadershipOperations ManagementMicrosoft ExcelStakeholder managementProcess improvement
Requirements:
5 - 7 years of experience in process management and leading operational improvement in a fast-paced, fully remote environment Proven ability to design and optimize processes that enhance efficiency and collaboration Advanced ability to visualize workflows using process mapping and dashboard tools (e.g., Notion, Microsoft Teams, Excel, or similar) Strong analytical, organizational, and stakeholder management skills Experience working cross-functionally across multiple business units Hands-on, structured approach to problem-solving and implementation
Responsibilities:
Design, document, and implement efficient internal processes across key departments Identify inefficiencies and create scalable systems Develop visual process documentation, dashboards, and SOPs Drive cross-functional alignment Translate high-level strategic goals into actionable plans Establish reporting structures Lead the rollout of new workflows Encourage operational discipline and ownership Support internal communication by standardizing updates and dependencies
