Senior/Staff Content Designer

6+ years in content design/UX writing with a portfolio demonstrating impact In-house product experience required Track record of collaborating cross-functionally and leading high-impact initiatives Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and mental health context Proven expertise in UX writing, content strategy, and systems thinking Writing craft that is concise, conversational, inclusive, and precise Research fluency and comfort leveraging insights/data and collaborating with researchers Comfortable in Figma (and similar), able to troubleshoot interaction/content issues Business orientation to tie choices to outcomes and show measurable impact Healthtech or consumer-facing product experience preferred Bachelor’s degree or equivalent practical experience Portfolio required, showcasing strategic content work and conversational/AI design samples Excellent collaboration and mentorship skills Strong understanding of accessibility and inclusive design principles

Lead content strategy for product surfaces and journeys Craft compelling, prioritized value propositions Write product content at every fidelity Shape and evolve content systems, style guidelines, and reusable frameworks Audit existing content for inclusivity, clarity, and tone Translate healthcare jargon into approachable language Work directly in Figma and product prototypes; plan research Drive cross-functional alignment by facilitating workshops and managing stakeholders