Head of Design

8+ years of experience in UX/Product Design, with at least 5+ years in a leadership role. Proven experience leading design teams in a fast-paced, tech-driven environment. Strong portfolio showcasing a history of solving complex user problems and delivering impactful products. Deep expertise in user research, interaction design, information architecture, and visual design. Strong leadership skills, with the ability to coach, mentor, and inspire designers at all levels. Experience working closely with Product and Engineering teams to drive alignment and execution. Excellent communication skills, with the ability to present design concepts and rationale to stakeholders at all levels. Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite) and familiarity with Agile methodologies. Ability to think strategically while maintaining a hands-on approach to problem-solving.

Define and drive the overall design strategy to align with our customer needs and business outcomes. Lead and mentor a team of Product Designers, fostering a culture of curiosity, collaboration, and continuous improvement. Balance creating delightful customer experiences with the company’ business outcomes Oversee the end-to-end design process, ensuring a customer-centered approach in problem-solving, solution ideation, and product development. Collaborate closely with Product and Engineering to prioritize, scope, and execute initiatives that drive measurable customer and business impact. Implement and refine design processes to ensure efficient workflows, strong cross-functional communication, and high-quality execution. Develop and maintain a scalable and delightful design system that enhances usability and maintains brand consistency. Advocate for user experience excellence across all touchpoints, balancing business goals with customer delight. Utilize data-driven insights and user research to inform design decisions and validate product direction. Stay ahead of industry trends, emerging technologies, and best practices to drive continuous innovation, especially as Generative AI becomes more commonplace in research and design practices.