Provisioning access to appropriate personnel to support operations. Reviewing, approving, and provisioning remote access for appropriate personnel. Ensuring systems are maintained with appropriate firmware updates and patches. Configuring and maintaining switches, routers, firewalls, and other networking devices in the OT environment. Ensuring appropriate system backups are performed and maintained. Troubleshooting of system, networking and telecoms issues. Maintaining records of system configurations and troubleshooting performance. Supporting implementation of NERC CIP requirements, and other appropriate cyber security frameworks.