Strategic Finance Analyst

5+ years of experience in Strategy Consulting, PE/Venture Capital, or Strategic Finance within high-growth environments Proven ability to influence and build relationships with senior executives Expertise in financial modeling, forecasting, and sensitivity analysis Familiarity with SaaS metrics, including CAC and LTV Track record of assessing funnel performance and sales efficiency Adaptability to thrive in a fast-paced, changing environment Strong analytical and problem-solving skills with a strategic mindset Excellent communication skills and the ability to work collaboratively with diverse teams

Serve as a Strategic Finance partner to our Customer Success organization and CX Operations team Evaluate new initiatives and inform strategic and investment decisions through analysis and financial business case development Own forecasting and target setting for all GRR and MAU metrics Partner with the CX Operations team to evaluate CX unit economics, navigate growth / profitability tradeoffs, and set headcount targets Develop and evolve scalable processes to effectively plan and manage headcount and operating expenditure budgets for the CX organization Collaborate closely with the larger Strategic Finance team, including Sales finance, Product finance, and corporate functions