Operations Manager, Oxford

Proven experience in an Operations or Hospitality Management role Exceptional organisational and time-management skills Strong problem-solving abilities Experience managing third-party contractors, suppliers, or a distributed workforce Excellent communication skills, both written and verbal Tech-savvy and comfortable using various software platforms A hands-on attitude and willingness to be in the field Experience in the short-term rental or property management industry (desirable) Familiarity with property management software (PMS) or ticketing systems (desirable) Must be based in Oxford Must be able to drive to properties Ability to work Thursday to Monday pattern and flexible hours

Manage cleaning and maintenance schedules Oversee daily operational coverage Recruit, onboard, and train providers Implement and enforce quality standards Manage inventory for linen and consumables Oversee operational setup of new properties Act as the primary escalation point for operational issues