Customer Growth Manager
Company:Cloudbeds
Location:Portugal
Languages:English, Spanish, Portuguese
Skills:
SalesforceAccount ManagementCRM
Requirements:
- Proven track record of success in sales, with a focus on upselling or account expansion, preferably within the hotel tech space
- Experience and/or education in hospitality operations
- Strong understanding of hospitality industry trends and challenges
- Ability to build and maintain long-term relationships with clients
- Problem-solving mindset
- Excellent communication and negotiation skills
- Self-motivated and goal-oriented
- Proficiency with Salesforce, Google Business Suite, Groove, Zendesk, Canva, Generative A.I.
- Willingness to travel as required (< 10%)
Responsibilities:
- Meet and exceed ambitious targets and revenue goals
- Develop and maintain strong relationships with key stakeholders
- Proactively identify upselling opportunities
- Position additional software products or features
- Prepare and deliver persuasive sales presentations
- Collaborate with onboarding and product teams
- Keep abreast of industry trends and competitor activities
