Product Manager

3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment Proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems Deep familiarity with Shopify Plus and the broader commerce technology stack (ERP, OMS, PIM, CRM, CDP, payments) Experience thriving in enterprise stakeholder environments, collaborating with C-suite, product, and engineering teams Fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks Technical literacy (APIs, integrations, architecture fundamentals) Strong commercial acumen, focused on ROI and client value Analytical and detail-oriented Adaptable and comfortable with ambiguity

Lead client discovery sessions Define project scope and alignment Translate findings into product vision and objectives Manage backlog and prioritization Collaborate with delivery teams Support UAT and client enablement Focus on KPIs for conversion, AOV, retention, scalability, and efficiency Act as a strategic product partner Help establish Product Management as a discipline Mentor peers in product-led thinking Contribute to agency thought leadership