- Deliver engaging, jargon-free training to end users and executives, virtually or in person.
- Run onboarding projects from kick-off to handover.
- Understand each customer’s business and tailor their setup for long-term success.
- Troubleshoot early-stage challenges and act as a trusted advisor.
- Coordinate with Product, Support, and Success teams to keep onboarding on track.
- Translate customer needs into practical system configurations.
- Work with product experts to identify suitable workflows and features.
- Redefine customer processes to align with product features.
Project ManagementMicrosoft DynamicsSalesforce