Head of Business Operations

Posted 3 months agoViewed

UKFull-TimeFintech, Crypto

Company:Kiln

Location:UK, EU

Languages:English

Seniority level:Lead, 5-8+ years

Experience:5-8+ years

Skills:

LeadershipProject ManagementSQLData AnalysisSalesforceJiraCross-functional Team LeadershipStrategyBusiness OperationsConfluence

Requirements:

5-8+ years of experience in Business Operations, Strategy & Ops, or Program Delivery Experience in fintech, crypto, or other regulated B2B environments Fluent in BI tools (SQL, Looker, Metabase, etc.) Familiar with Salesforce, HubSpot, CPQ/billing platforms, Jira/Asana/Linear, and Notion/Confluence Exceptional written and verbal communicator

Responsibilities:

Define and drive decision-making systems Run a rapid-response BizOps function to unblock teams Lead cross-team initiatives end-to-end Partner with technical teams on platform and infrastructure operations Raise the standard of operational management Own the company KPI tree and executive scorecard Craft concise narratives for leadership and stakeholders