Implementation Manager - WMS SaaS

Bachelor's Degree in relevant subject or 7+ years of experience managing software implementation Superior communication skills Willing to travel 25% of the time Comfortable maintaining partnerships with stakeholders Ability to interact with users and software engineers Familiar with software engineering protocols and development Ability to troubleshoot WMS software and provide on-site support/training Skilled at assisting in development and testing of WMS software features Experience in warehouse and logistics functions Prior experience in implementing WMS or TMS or other Supply Chain related software Ability to build and maintain collaborative relationships Experience in the warehousing industry Knowledge of Agile work practices Knowledge of SQL, SQL Report Services, Workflow, XML, Technical Documentation, Microsoft Office

Leading requirement discovery Facilitating solutions design Training clients Customer liaison Adding detail to Product Backlog items Providing oversight of technical items Testing of technical solutions Accountability for client Go Live Assigning tasks and providing training to Technical Associates Acting as a client consultant Assisting with Process Improvement initiatives Ensuring all artifacts are stored in DevOps project Potentially acting as the Product Owner