Quality Assurance Analyst
Company:Popl Co
Location:United States
Languages:English
Seniority level:Entry
Skills:
SQLQAManual testingTroubleshootingCustomer support
Requirements:
- Extreme attention to detail
- Self-starter
- Enthusiastic, great with people, skilled in troubleshooting
- General tech support experience with SaaS products
- Ability to troubleshoot technological difficulties
- Ability to work with SQL backend (training provided)
Responsibilities:
- Meticulously test the Popl Dashboard and mobile app
- Collaborate with product, engineering, and customer success teams
- Provide frontline support to customers
- Organize and prioritize feature requests and bug reports
