Strategic Account Executive- San Francisco, CA

10+ years of field sales experience with a strong software/SaaS sales background. 6+ years of experience expanding existing accounts and developing new business within enterprise accounts. Proven success in Strategic Account Management with Fortune 500 companies. Experience selling to C-level executives, with the ability to navigate complex organizational structures. Experience in multi-product selling environments. Ability to travel approximately 30%. Strong time management, deal management, account planning, and analytical skills. Consistent track record of exceeding sales targets across acquisition and account expansion. Proven ability to work independently and collaboratively, driving results across diverse teams. Familiarity with sales methodologies such as MEDDICC, SPIN, Challenger Sales, or Command of Message.

Position PagerDuty’s value and business outcomes for new and existing customers. Identify stakeholder needs and strategic goals, aligning PagerDuty solutions. Develop and execute strategic plans for account growth. Build long-term strategies for account growth, deepening relationships and driving new business. Establish and nurture consultative relationships with prospects and customers. Drive complex, multi-product sales cycles for net-new business and account expansion. Conduct executive-level discussions with SVP and above. Deliver compelling, customized presentations. Foster collaboration between sales team and customers. Ensure accurate forecasting, pipeline management, and consistent execution. Engage internal resources for prospecting and sales cycle advancement. Follow through on commitments and ensure customer needs are met. Document key sales activities using sales methodologies. Develop a territory strategy balancing new logo acquisition and existing account growth. Leverage data and market trends for accurate sales forecasts. Utilize inbound and outbound prospecting strategies to foster executive-level relationships.