Own the end-to-end development of Trashie’s loyalty and rewards features across mobile and web. Gather and synthesize customer feedback, research findings, and product data to inform improvements and new feature ideas. Design and iterate on points, tiers, and redemption flows that drive engagement and retention. Collaborate cross-functionally to create reward campaigns and engagement initiatives. Translate product strategy into clear user stories, acceptance criteria, and sprint priorities. Partner with design to ensure the rewards experience is simple, intuitive, and delightful. Stay curious about new trends in gamification, loyalty, and consumer engagement. Stay engaged with emerging AI tools and trends.