Director, Global Logistics (Remote)

7–10 years of experience in international logistics, supply chain management, or trade compliance At least 3 years in a leadership role Proven experience overseeing a team responsible for freight operations, export documentation, and client support Extensive experience navigating international tax regulations and ensuring compliance with global frameworks Proven expertise in change management and organizational transformation Strong knowledge of Incoterms, ECCN/HTS classification, export licensing, and customs clearance processes Demonstrated ability to manage complex logistics operations across multiple regions (APAC, EMEA, LATAM) Excellent leadership and people development skills Strategic thinking combined with a hands-on approach Clear, professional communication skills Proficiency with ERP and Transportation Management Systems (NetSuite, SAP, or similar platforms) High attention to detail and a commitment to compliance, accuracy, and service excellence Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (advanced degree or certifications such as CSCP, CTL, or CTPAT preferred)

Lead and develop the International Logistics function Oversee all aspects of global shipping, export compliance, and customer support Manage freight coordination, quoting, documentation, and client communication Develop and optimize processes to improve efficiency, reduce costs, and enhance customer satisfaction Oversee trade compliance programs Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) Build and maintain relationships with freight forwarders, carriers, customs brokers, and other third-party logistics partners Act as the escalation point for high-visibility shipments, client issues, and compliance questions Collaborate with Sales and Account Management teams Partner with Finance to manage budgets and control costs Lead initiatives to improve reporting, visibility, and integration between ERP and logistics systems Keep current on regulatory changes, emerging risks, and best practices in global logistics