Operations Lead - UK Remote

Proven track record in operations, strategy, and project management Skilled at balancing long-term vision with tactical execution Experienced in HR, team building, and fostering positive culture Strong ability to design and implement scalable systems Confident in budgeting, reporting, and financial stewardship Navigating tools such as Xero, Stripe or Chargebee Able to define and use metrics to monitor performance Comfortable working with a team, and leading change Leveraging AI in operational processes Proficiency with SaaS tools (Jira, Slack, GSuite, etc.) and system integrations Experience leading operations in SaaS scale-ups with remote-first/ distributed teams (Bonus) Knowledge of global labour laws and compliance frameworks (Bonus) Certifications in HR (eg, SHRM, CIPD) or Project Management (eg, PMP, PRINCE2) (Bonus) Change management and digital transformation experience (Bonus)

Lead strategic reviews and translate goals into OKRs Manage cross-departmental alignment Drive investor updates and scalability planning Own budget planning, forecasting, and cost optimization Supervise financial reporting and audits Support fundraising readiness Oversee payroll, accounts payable, invoicing, and expense management Lead talent acquisition and development programs Maintain compensation frameworks and benefits Embed company values and culture Manage performance reviews and remote team cohesion Manage contracts, legal reviews, and compliance audits Ensure ISO, SOC2, GDPR/CCPA compliance Build resilience through risk management Maintain corporate structure and fiscal planning Standardize SOPs and document management Coordinate vendor relationships Oversee company's systems stack and integrations Manage licenses, equipment records, and data governance