Lead project work to build and maintain platform features that cut across the Expel product’s reliability, networking, and cloud infrastructure. Contribute by pushing IaC commits daily, with occasional opportunities to write and test application code in Python, Golang, and Javascript Mentor and motivate service owners on how to use the platform in order to deploy, measure, monitor, and operate their own services at scale. Participate in a weekly support rotation that includes taking the on-call pager and providing nearly on-demand working-hours support to platform users. Lead incident response, triage, and root cause analysis support