8+ years of business analysis experience on software development projects, including preparation of project-related documentation. Strong interpersonal, collaborative, analytical, written/verbal/presentation communication skills in English (specifically technical writing). Proficient with MS Office suite and prototyping/screen mock-up tools (e.g., Visio, SnagIt, Adobe Illustrator, Axure). Hands-on requirements elicitation, client management, and technical documentation (traceability, use cases, prototyping, data modeling). Facilitate interactive sessions with business and cross-functional teams. Strong analysis experience and expertise in assessing Production Support issues to determine Root Cause and document items needed for data or system correction. Develop and maintain understanding of key business drivers/impacts, assisting clients with identifying and solving business. Facilitate analysis of business and functional requirements and design of technology specifications. Define functional design and systems specifications; prepare/review/deliver completed packages. Participate in and provide guidance to Business and Functional Units in developing and completing user acceptance testing, training, and implementation-related activities. Preferred: Familiarity with mainframe environments, SQL, Salesforce environments, Remedyforce, Core Java / J2EE development environment, and relational databases. Preferred: Experience with process improvement strategies and methodologies. Preferred: Proven ability to lead change and design more efficient processes. Preferred: Experience in Oil and Gas industry, general compliance and enforcement related projects as a Business Analyst. Preferred: Proven ability to work compatibly within multifaceted teams, resolve conflict, and deal with challenging situations. Preferred: Bachelor’s Degree in Computer Science, Business Administration or related discipline or equivalent work experience.