Customer Success Engineer - UK / Spain
Company:
Location:United Kingdom, Spain
Languages:English
Skills:
Project ManagementHTMLCSSJavascriptReact.jsVue.JsGoogle AnalyticsAngularCustomer Success
Requirements:
- Past experience developing, implementing, or managing digital solutions.
- Experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client facing roles is preferred.
- Solid understanding of web technologies, analytics, front-end development, and best practices for UX/UI.
- Development experience with HTML, CSS, and JavaScript.
- Experience with React, Angular, Vue, or native mobile is a plus.
- Proficiency in JavaScript development.
- Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf.
- Expert knowledge of browser developer tools to test scripts & diagnose issues.
- Familiarity with the page load lifecycle & techniques for performance optimization.
- Strong project & time management skills; able to multi-task with multiple clients.
- Able to adapt quickly to changing priorities and operate in ambiguous environments.
- Excellent verbal and written communication skills, including presentation skills.
- Socially capable to connect with diverse audiences (senior leaders, managers, individual contributors, technical and non-technical).
Responsibilities:
- Adapt quickly to changing priorities and operate in ambiguous environments.
- Equip stakeholders with capabilities to execute their digital strategy.
- Understand client objectives, define implementation plans, and configure the Quantum Metric platform.
- Develop custom JavaScript functions for data capture and complex use cases.
- Configure alerts, dashboards, and reports for client platform performance visibility.
