Nordic Speaking CS role for Retail industry work from home anywhere in Greece
Company:Patrique Mercier Recruitment By Cyriel
Location:Greece
Languages:Swedish, Danish, Norwegian, Finnish, English
Seniority level:Entry, Prior experience in a customer service role is a plus but not essential
Experience:Prior experience in a customer service role is a plus but not essential
Skills:
Communication SkillsCustomer serviceWritten communicationTeamworkVerbal communication
Requirements:
Fluency in at least one Nordic language (Swedish, Danish, Norwegian, or Finnish) is required. A strong commitment to customer service and assisting others. Prior experience in a customer service role is a plus but not essential. Excellent verbal and written communication skills. Self-motivated and capable of working independently in a home environment. Team-oriented mindset with a collaborative spirit. Willingness to learn and adapt in a vibrant retail environment.
Responsibilities:
Deliver high-quality customer support to Nordic-speaking clients via phone, email, and chat. Efficiently resolve customer inquiries and concerns with attention to detail. Maintain a friendly and professional atmosphere during all customer interactions. Document all customer communications accurately to improve service standards. Collaborate effectively with team members to meet performance targets. Engage in training programs to enhance your skills and capabilities.
