Head of Compliance

Solid experience working within financial services in the UK, ideally in a fintech bank. Experience working with the PRA or FCA. Experience working with cards. Extensive experience in Consumer Duty. Solid knowledge of the FCA handbook and PSD. Broad regulatory knowledge across areas like conflicts of interest, consumer duty, conduct rules, payments, complaints handling, financial promotions, SM&CR, product governance and remuneration. Hands-on leader comfortable managing a team and diving into work. High degree of comfort adopting new software tools for document drafting, collaboration, and communication. Strong writing skills for documentation.

Manage conduct risks and build strong internal controls and a compliance culture. Own the compliance framework, maintaining policies for conflicts of interest, SMCR, whistleblowing, and compliance training. Serve as the regulatory relationship champion, building connections with regulators. Collaborate with the product team on compliance considerations. Provide clear governance reports and up-to-date risk assessments. Act as the go-to expert for the assurance team and cover for the CRO when needed.