Product Manager

3+ years of product management experience 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations Prior experience driving user adoption and engagement in a high-traffic consumer product environment Bachelor’s degree or equivalent industry experience Passionate about creating seamless, delightful user experiences and leveraging AI to enhance engagement dynamics Excellent organizational and analytical skills with strong technical understanding Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance Comfortable with ambiguity and skilled at problem-solving with limited resources Strong writer and clear communicator Able to foster alignment in a group of stakeholders Experience with user-centered design practices and methodologies Analytical and inquisitive, comfortable using data and user research Proficient in A/B testing, experimentation design, and related methodologies Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable Prior experience in a healthcare setting is a plus Understanding of behavior change principles and best practices a plus Familiarity with implementing and maintaining Content Management Systems is a plus

Lead a team responsible for developing innovative, dynamic experiences for member engagement Use AI and machine learning to deliver adaptive experiences Articulate product vision, chart strategic path, and set measurable milestones Pinpoint opportunities for improvement, test and learn quickly, and deliver impact at scale Be accountable for delivering against team metrics Collaborate with engineering to prioritize and manage the team’s backlog Write clear product specs Use data to ask probing questions, understand analyses, and evaluate success Partner with design and UX research teams to identify gaps and opportunities