Property Claims Director, UK

Chartered Institute Qualifications minimum of DIP CII or equivalent (working towards considered). 10+ years in insurance claims management experience in multiple lines of business, preference for property, general liability and/or motor with bodily injury experience. 8+ years management experience with preference for experience managing in a remote environment. Comfortable with technology and ability to evolve claims systems and processes. Demonstrated commitment to quality, accuracy, and attention to detail. Integrity, ethics, and a strong sense of accountability.

Lead and manage claims professionals handling agriculture and property claims. Deliver on objectives and exceed operational and performance targets. Implement and maintain best practices for claims handling. Monitor and analyze claims data for process improvement. Ensure alignment of team performance with client expectations. Serve as primary escalation point for complex claims. Ensure accuracy of claim reserving practices. Develop and execute strategies to mitigate fraud and ensure compliance. Foster a positive and collaborative work environment. Manage performance, attract, hire, retain, and train claims professionals. Collaborate with internal teams on escalated issues. Build and maintain relationships with external stakeholders. Prepare and present detailed claims reports and analysis.