Sr. Director, Product Management (Platform & Core Products)

12–15+ years in product management At least 5+ years managing managers (GPMs, Directors or equivalents) Experience scaling platform and core product orgs in fast-growth B2B SaaS companies Deep fluency in CRM, automation platforms, or workflow engines Prior experience building internal platforms or developer tools Ability to scale orgs, implement processes, and hire/coach high-performing PMs Technical fluency Familiar with two-tier SaaS, multi-tenant environments, and role-based access control models Strong written and asynchronous communication skills

Define and drive the long term product vision, roadmap, and success metrics for platform and core product areas. Manage and coach a team of Group PMs and PMs. Serve as the bridge between platform engineering, infra, and product. Set quality standards for API design, system performance, scalability, and reliability. Lead cross-functional coordination with design, engineering, QA, support, data, and legal. Represent the needs of agencies, sub-accounts, and end contacts in platform and CRM decisions. Collaborate with the Product leadership to influence org-wide product strategy, culture, and planning cadences. Lead strategic quarterly and annual planning for the org. Act as a thought partner to engineering leadership in shaping architecture and development investment decisions.