Dutch Speaking Email Support Specialist -Remote in Greece
Company:Patrique Mercier Recruitment By Nellie
Location:Greece, Netherlands, Belgium, Spain, Latvia, Bulgaria
Languages:Dutch, English
Seniority level:Entry, Previous experience highly preferred
Experience:Previous experience highly preferred
Skills:
Problem SolvingWritten communicationCRMCustomer support
Requirements:
Fluency in Dutch and English, both written and spoken Previous experience in email support or customer service roles is highly preferred Exceptional written communication skills Strong problem-solving skills Ability to work independently and efficiently in a remote setting Familiarity with CRM software and email management tools is an advantage
Responsibilities:
Respond promptly to customer emails in Dutch Assist clients with questions regarding orders, accounts, and general support inquiries Troubleshoot problems and provide effective solutions or escalate issues Document all interactions with customers in the CRM system Collaborate with team members to maintain high levels of service quality Identify recurring issues and provide feedback to management Keep informed about product updates and company policies
