Dutch Speaking Frontline Support Representative -Remote in Greece
Company:Patrique Mercier Recruitment By Nellie
Location:Greece, Netherlands, Belgium, Latvia, Spain, Bulgaria
Languages:Dutch, English
Seniority level:Entry, Previous experience in customer service or a similar support role is advantageous
Experience:Previous experience in customer service or a similar support role is advantageous
Skills:
Microsoft OfficeProblem SolvingComputer skillsCRMCustomer support
Requirements:
Fluency in Dutch and English, both written and verbal. Previous experience in customer service or a similar support role is advantageous. Excellent communication and interpersonal skills. Strong problem-solving skills with a focus on customer satisfaction. Able to thrive in a fast-paced environment and manage multiple tasks effectively. Familiarity with CRM software and basic computer skills. Enthusiastic attitude and a commitment to providing outstanding customer service.
Responsibilities:
Provide high-quality frontline support to Dutch-speaking clients via phone, email, and live chat. Assist customers with inquiries related to products, services, and account issues. Efficiently troubleshoot and resolve customer complaints. Accurately record all customer interactions in the CRM system. Collaborate with team members to maintain exceptional service standards. Identify opportunities for service enhancements. Stay informed about company products and services.
