Dutch Speaking Remote Support Specialist ( Remote In Greece )

Fluency in Dutch and English Strong verbal and written communication skills Previous experience in customer service or technical support is preferred Exceptional problem-solving skills Ability to troubleshoot technical issues effectively Strong customer service mindset Excellent interpersonal skills Familiarity with remote support tools is a plus Experience with CRM systems is a plus Ability to work independently and manage multiple tasks efficiently in a remote environment

Deliver excellent support to Dutch-speaking customers through various remote communication channels Diagnose and troubleshoot a wide range of technical issues related to software, hardware, and applications Provide clear guidance and walk customers through troubleshooting processes Maintain comprehensive documentation of support cases and record all interactions accurately Collaborate with technical teams to escalate and resolve complex issues Follow up with clients to ensure their concerns are fully addressed Stay updated on product offerings and industry best practices