International Sales Engineer

Bachelor’s Degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre- and post-sales technical support position. Minimum completion of secondary education with at least 6 years of demonstrated experience in a pre- and post-sales technical support position. Proficiency with RF instruments such as signal generators and spectrum analyzers. Experience with operating and testing IP radios/modems (preferred). Familiarity with Linux (preferred). Proficiency with TCP/IP protocol and networking (preferred). Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies (preferred). Exposure to and proficiency with programming languages such as C/C++ (preferred).

Provide pre- and post-sales technical support, including system planning and customer training. Conduct product demonstrations for customer visits and equipment evaluations. Visit customer sites to provide technical support and conduct training. Troubleshoot failures and abnormal situations in the field. Collect and analyze field failures, providing feedback to the development team. Participate in resource allocation and hardware maintenance. Assist design engineers with problem reproduction and troubleshooting. Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.