Help our customers complete their taxes using Intuit TurboTax products using sound professional judgment, and in an excellent and timely manner. Provide tax advice, full service return preparation, tax calculations, and managing product/software inquiries. Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner. Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. Use our state of the art video communication software to interact with customers in a responsible, reliable and safe manner, and you will document interactions to maintain accurate records. Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values (here), including “integrity without compromise.”