IT Support & Junior Systems Administrator
Company:Pavago
Location:Colombia, Costa Rica, Jamaica, Argentina, Mexico, CST
Seniority level:Junior, 2+ Years
Experience:2+ Years
Skills:
CybersecurityMicrosoft Active DirectoryCommunication SkillsTroubleshootingScripting
Requirements:
2+ Years of IT Support Experience Strong Windows & Microsoft 365 Knowledge Help Desk Software Proficiency Active Directory & Group Policy Familiarity Basic Networking Knowledge Excellent Troubleshooting & Problem-Solving Strong Communication Skills Self-Motivated & Organized Experience with RMM Tools (Preferred) Basic Scripting or Automation Skills (Preferred) Cybersecurity Awareness (Preferred)
Responsibilities:
Respond to Help Desk Tickets Provide End-User Support Manage User Accounts Perform System Administration Document IT Processes Collaborate with Senior IT Staff Monitor Systems Enhance Support Processes Team Player with Collaborative Approach Continuous Learner and Adaptor
