IT Support & Junior Systems Administrator

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💎 Seniority level: Junior, 2+ Years

📍 Location: Colombia, Costa Rica, Jamaica, Argentina, Mexico, CST

🔍 Industry: IT Support

🏢 Company: Pavago

⏳ Experience: 2+ Years

🪄 Skills: CybersecurityMicrosoft Active DirectoryCommunication SkillsTroubleshootingScripting

Requirements:

2+ Years of IT Support Experience
Strong Windows & Microsoft 365 Knowledge
Help Desk Software Proficiency
Active Directory & Group Policy Familiarity
Basic Networking Knowledge
Excellent Troubleshooting & Problem-Solving
Strong Communication Skills

Responsibilities:

Respond to Help Desk Tickets
Provide End-User Support
Manage User Accounts
Perform System Administration
Document IT Processes
Collaborate with Senior IT Staff
Monitor Systems
Enhance Support Processes