People Shared Service Coordinator, Tier 1 (Philippines Remote)

Minimum of 3 years of hands-on experience in HR Share Service Center experience Bachelor's degree in psychology, administration, engineering, systems, communication, or any other HR-related career Excellent written and spoken communication skills Strong research skills Good Change Management skills Strong understanding of HR processes, policies, and regulations Knowledge of MS Office and Google Docs & spreadsheets is desirable Experience with BambooHR, Jira ticketing system is an added advantage Functional Testing experience for enhancements, change requests, and general improvements is desirable

Provide general guidance to employees. Validate New hire and employee change requests in the HRIS. Initiate background checks and review invoices. Assign time off and adjust employee balances in the HRIS. Process benefit enrollments and complete Employment Verifications. Manage the employee onboarding cycle. Escalate issues as appropriate. Identify and communicate potential process improvements. Manage internal payroll relationships and invoice approvals. Monitor alerts for probationary check-ins and workflows. Present HRIS/benefits information to new starters. Collaborate with benefits management company for enrollments and changes. Ensure commission schemes are issued for new sales starters. Provide change management support, produce compensation statements and promotion letters. Manage Employment Verifications. Manage Anniversary awards and wellness reimbursement. Provide first-line HR policy queries and referrals. Provide sickness pay and leave advice. Ensure absence data accuracy on HRIS. Complete third-party requests for analytics. Participate in HR projects. Maintain quick guides, training materials, scripts, and SOPs.