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Senior Network Engineer

Posted 18 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United Kingdom

🔍 Industry: Business Technology Solutions

🏢 Company: Sword Group

🗣️ Languages: English

⏳ Experience: 5+ years

Requirements:
  • Extensive experience in a similar role or field based / consulting role
  • Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role
  • Experience of using tools such as Wireshark and other troubleshooting tools is essential to this role
  • Experience of administering and troubleshooting the following technologies and platforms is essential o Cisco ISR and ASR Routers (2900/4000/1000ASR) o Cisco ASA Firewalls and Cisco FirePOWER / Threat Defence o Cisco Nexus Switching (9K) and Catalyst (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS
Responsibilities:
  • Provide expert level support to all clients and act as an internal point of escalation for all support related incidents
  • Troubleshooting and diagnosis of all network and security related incidents
  • Change management and risk assessment for all managed service clients
  • Implementation of changes across all managed service clients
  • Aid with project engineering as and when required
  • Input into policy and procedures and ensure documentation is kept up to date and to a high standard
  • Vendor escalation and case management
  • Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis
  • Performing regular maintenance and patching of managed service clients network and security systems
  • Identifying and suggesting service improvements
  • Mentoring other members of the team
  • Participating in the on-call rota
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