Centorrino Technologies

Centorrino Technologies provides IT strategy, cybersecurity, cloud computing, IT delivery, connectivity and unified communications services.

101-250 employees

Founded 2006

Cloud Computing

Private Company

Website LinkedIn Email Facebook Twitter Share Tweet

Cloud Computing Unified Communications Cyber Security

Open Positions3

Workable workplace: remote; Workable locations: AustraliaFull-TimeIT managed servicesPosted

Service Desk Analyst - Transitions

Manage inbound and outbound calls and emails to investigate and resolve end-user issues.
Triage inbound calls and tickets and escalate them to senior teams when necessary.
Manage end-user accounts and devices across modern platforms.
Create documentation and update the internal knowledge base.
Build rapport with end users through email and phone while working toward timely resolution of incidents and requests.
Provide first-level support and troubleshoot technical issues involving hardware, software, and network systems.

SharePointTroubleshooting

Showing 1 of 3 positions

About Centorrino Technologies

Centorrino Technologies (CT) is redefining the customer experience in IT services. We empower over 30,000 end-users across Australia and New Zealand. Our solutions include managed IT, cybersecurity, cloud services, and unified communications. We solve complex challenges for government, defense, healthcare, education, and non-profits. Our certified data hosting ensures secure, reliable operations for critical sectors. We are a trusted partner, driving operational efficiency and technological advancement for our clients.

How We Work

We foster a culture of trust and flexibility, enabling you to excel. Our hybrid working model balances autonomy with collaboration. You choose your preferred IT equipment, ensuring maximum comfort and productivity. We believe in continuous improvement, supporting your growth with extensive training. Open communication, visible leadership, and two-way feedback are our cornerstones. Our team anchor days ensure strong connections and shared understanding.

Engineering at Centorrino Technologies

Our engineering teams build and maintain robust IT environments for diverse clients. You will work with technologies like Microsoft Entra ID and Active Directory. We craft solutions using PowerShell scripting and Microsoft Graph API. Our focus includes IT service management frameworks like ITIL. We leverage monitoring tools such as Icinga, NCentral, and NABLE for proactive support. Solving problems in identity and access management, patching, and infrastructure are daily challenges. We prioritize security, compliance, and seamless operational delivery.

Why Join Us

Contribute to a company recognized as a 'Great Place to Work' for five consecutive years.
Shape the IT landscape for critical sectors like government and defense.
Grow your skills with extensive training and personalized career development plans.
Work flexibly with hybrid arrangements and your choice of IT equipment.
Join a community with an outstanding eNPS score of 68, fostering genuine connection.

Benefits & Perks

Hybrid working options available for most roles, with team collaboration days.
Extensive training and development opportunities for career growth.
Exclusive discounts and benefits to enhance your financial well-being.
Choice of IT equipment (PC or Mac) to maximize your success.
Access to cost-price technology for your personal use.
Fun team events to celebrate achievements and build connections.