Remote Bookkeeper (US working hours)

2+ years of U.S. bookkeeping or tax filing experience Strong communication skills and customer service mindset Proficiency in QuickBooks, Xero, or similar software Meticulous attention to detail and a proactive attitude Degree in Accounting, Finance, or related field (or equivalent experience) Must be based in the Philippines Must be able to work North American business hours (9 AM – 5 PM EST or PST) Must meet Bench’s minimum hardware and internet requirements

Categorize transactions, reconcile accounts, and maintain accurate ledgers Identify discrepancies and make necessary account adjustments Conduct monthly reviews to ensure financial accuracy Serve as the primary contact for assigned clients Provide clear, empathetic guidance via chat, email, and phone Build meaningful relationships with small business owners Proactively identify and resolve issues Take full ownership of client satisfaction and deliverables Collaborate across teams using tools like Bench App, Salesforce, and Slack