Lead technical initiatives from planning through implementation, ensuring they're delivered on time, within scope, and on budget. Maintain HIPAA compliance and manage SOC-2 assessment processes, implementing and monitoring security controls across our systems. Provide technical support with emphasis on our primarily Apple-based environment, resolving hardware and software issues, managing system updates, and managing our cloud-based applications. Effectively communicate project status, issues, and risks to stakeholders, including leadership, project teams, and other relevant parties. Work closely with product managers, software developers, and clinical staff to ensure successful delivery of technical projects. Maintain accurate and up-to-date technical documentation, including system configurations, project plans, status reports, and meeting minutes. Manage relationships with external vendors and service providers involved in IT and security projects.