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Customer Support Representative

Posted 1 day agoViewed

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📍 Location: USA

💸 Salary: 24.0 - 34.0 USD per hour

🔍 Industry: Customer Service

🏢 Company: Wunderdog👥 51-100ConsultingUX DesignSoftware EngineeringWeb DesignGraphic Design

🗣️ Languages: English, Spanish

🪄 Skills: Communication SkillsCustomer serviceMultitaskingComputer skills

Requirements:
  • Clear, confident, and friendly, with the ability to explain solutions.
  • Comfortable typing while talking (35+ WPM preferred).
  • A passion for helping others with patience and a positive attitude.
  • Basic computer skills; Microsoft Office knowledge is a plus.
  • Self-motivated and ready to shine as part of our team.
Responsibilities:
  • Address inquiries about programs, and related services.
  • Provide clear answers and actionable next steps, guided by the comprehensive training we provide.
  • Handle sensitive customer information with professionalism and confidentiality.
  • Document every case accurately and thoroughly in our ticketing software, ensuring exceptional follow-through.
  • Delight callers with patience, empathy, and top-tier support—turning complex issues into simple solutions.
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