Customer Support Representative II

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Requirements:

• Ability to maintain confidentiality concerning financial information
• Must display a high level of integrity and honesty
• Must be organised and able to prfioritize tasks efficiently and follow through on commitments
• Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems
• Must be flexible, adaptable and actively intervene to create and energise positive change
• Computer - laptop - tablet or smart phone is required to perform work
• Internet connection required. Any connection is fine as long as it is secure
• You should be okay working on your own from home without immediate in person supervision (who doesn't want that!)
• Read and follow written instructions
• Typing is essential - data entry of at least 25 words per minute..

Responsibilities:

• Compile, sort and verify the accuracy of customer issues & data before it is entered
• Act as an assistant to the HR Manager
• Maintain logs of activities and completed work
• Typing/Data Entry of confidential client and financial data
• Perform other administrative task as assigned
• General work
• Data entry
• Receive calls, texts & emails on my behalf
• Book appointments & Flight reservation