Wolfe

👥 51-100InternetAdvertisingE-Commerce💼 Private Company
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Wolfe is a FinTech and e-commerce leader, based in Pittsburgh, PA, revolutionizing the gifting experience with innovative products and solutions. We build and power gift card programs for major national merchants through our comprehensive suite of services, including customizable gift cards and digital gifting platforms. Our flagship consumer brand, PerfectGift.com, embodies our commitment to connecting people through thoughtful gifts. We leverage a modern tech stack, including technologies like SSL by Default, DNSSEC, Cloudflare, and Amazon Web Services (AWS), to deliver secure and scalable solutions. Our engineering culture emphasizes teamwork, drive, and integrity, fostering an environment where innovation thrives. We are committed to providing exceptional service and building strong relationships. With a significant online presence, we offer remote positions and a global perspective on the tech landscape, contributing to an exciting environment for career development. Our mission is to move humanity to express love for each other, personalized, and faster through beautiful, secure, flexible gift giving. Wolfe's core values – Teamwork, Drive, Integrity, Caring, and Excellence – guide our daily operations and strategic decisions. We have been recognized with multiple awards, including the 2024 Fast 50 Growing Companies in Pittsburgh, and the 2024 Inc. 5000 list. Join our rapidly growing team and be part of our success story!

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📍 USA

🧭 Full-Time

🔍 E-commerce, gifting

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a calm, professional demeanor under pressure
  • Proficient in basic computer applications and payment processing systems
  • Previous experience in a customer service role is preferred
  • Availability to work 3rd shift hours, including some weekends, and holidays as needed
  • Provide courteous and efficient assistance to customers regarding parking services, policies, and general inquiries
  • Resolve customer concerns and complaints professionally and effectively
  • Process payments, issue parking permits, and maintain accurate transaction records
  • Collaborate with team members to ensure seamless operations and customer satisfaction
  • Maintain a clean, organized, and professional workspace
  • Communicate clearly and confidently when assisting customers

Problem SolvingCustomer serviceWritten communicationVerbal communicationData entryComputer skillsCustomer support

Posted 3 days ago
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