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Diverse Computing

Diverse Computing

Diverse Computing develops solutions for criminal justice organizations.

51-100 employees
Founded 2001
Electronics
Private Company
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ElectronicsConsultingAppsInformation TechnologySoftware

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions1

Currently reside in one of these states: FLGAIL+11 more locationsFull-TimePublic Safety SoftwarePosted
Technical Support Representative I
  • Provide phone and email support to our nationwide customers for all Diverse Computing products
  • Enter, monitor, and maintain incoming support tickets
  • Configure, install, and maintain customers’ routers and VPN applications
  • Install proprietary software on customers' workstations and/or servers
  • Train new customers on how to use our software
  • Troubleshoot issues reported by eAgent clients
  • Record information from support calls into Service Cloud
  • Perform on-line demos of our software to prospective customers
  • Perform quality assurance (QA) testing
  • Assist with internal systems administration tasks
Software DevelopmentSQLCisco+3 more

Competitive salary (dependent on level of experience)

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About Diverse Computing

Diverse Computing pioneers software solutions that empower criminal justice and public safety professionals. Since 2001, we have built tools for over 1,800 agencies nationwide, including the United States Secret Service and Microsoft. We ensure law enforcement has reliable access to critical information, securing communities across 30 states. Our eAgent suite provides essential mobile access to criminal justice data, while CJIS ACE offers vital compliance consulting. We process critical information for law enforcement and public safety, delivering unmatched technical support 365 days a year.

How We Work

We foster a welcoming, fun, collaborative, and supportive culture. Our team embraces both fully remote and hybrid work opportunities. Decision-making often involves cross-functional input. We value integrity, passion, customer service, innovation, and engagement in everything we do. You will experience a flexible work/life balance through our Flex Scheduling policy. We believe in empowering our people to own their projects and contribute to team-oriented innovation.

Why Join Us

  • Drive impact by crafting software that directly enhances public safety and law enforcement effectiveness.
  • Collaborate within a supportive, award-winning culture recognized for its welcoming and innovative environment.
  • Grow your skills with opportunities for professional development and exposure to complex, high-stakes challenges.
  • Contribute to a mission-driven company that values integrity, customer service, and solution-oriented innovation.
  • Enjoy work/life balance with flexible scheduling and a commitment to employee well-being.

Benefits & Perks

  • Competitive salary based on experience level.
  • Generous Medical, Dental, & Vision insurance for you and your family, starting day one.
  • Flexible Spending Account (FSA) for health-related expenses.
  • Company-sponsored Group Life / AD&D Insurance.
  • Up to 3% matching retirement contributions with no vesting schedule.
  • 15 days of immediately available PTO, with additional days for service milestones.
  • 12 paid holidays annually.
  • Paid Maternity/Paternity Leave and generous paid sick leave.
  • Reimbursement for approved business travel and professional development.

Tech Stack

mxmobile