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Customer Support Representative

Posted 4 days agoViewed

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📍 Location: USA

🔍 Industry: E-commerce, gifting

🏢 Company: Wolfe👥 51-100InternetAdvertisingE-Commerce

🗣️ Languages: English, Spanish

🪄 Skills: Problem SolvingCustomer serviceWritten communicationVerbal communicationData entryComputer skillsCustomer support

Requirements:
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a calm, professional demeanor under pressure
  • Proficient in basic computer applications and payment processing systems
  • Previous experience in a customer service role is preferred
  • Availability to work 3rd shift hours, including some weekends, and holidays as needed
Responsibilities:
  • Provide courteous and efficient assistance to customers regarding parking services, policies, and general inquiries
  • Resolve customer concerns and complaints professionally and effectively
  • Process payments, issue parking permits, and maintain accurate transaction records
  • Collaborate with team members to ensure seamless operations and customer satisfaction
  • Maintain a clean, organized, and professional workspace
  • Communicate clearly and confidently when assisting customers
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