Enterprise Account Manager

Posted 15 days agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: USA

🔍 Industry: Software Development

🏢 Company: Fleetio

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Communication SkillsRESTful APIsNegotiationPresentation skillsAccount ManagementClient relationship managementCross-functional collaborationRelationship managementSales experienceMarket ResearchStrategic thinkingCRMFinancial analysisCustomer SuccessSaaS

Requirements:

5+ years of sales and Enterprise Account Management experience with a track record of exceeding the quota-carrying role
Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
Experience understanding customers' business objectives, relationship elevation, opportunity discovery, and articulating both the strategic and financial value
Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
Ability to remain focused and disciplined with your time
Results-driven, highly organized, and the ability to thrive under pressure
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive
Working in high paced, rapidly changing organization
Ability to travel as needed

Responsibilities:

Uncover opportunities within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
Drive ARR by aligning our products with customer goals and objectives, and partnering with key stakeholders to achieve business objectives
Achieve NRR objectives through managing renewals, upselling products, and negotiating complex contracts that drive efficiencies for our customers and additional revenue opportunities for the business
Collaborate with the Customer Success team to maximize product adoption and optimization, value, and satisfaction
Partner with Enterprise Account Executives to maximize the buyer experience and continue the momentum gained throughout the sales process
Communicate and present product demonstrations over the web, in person, and telephone
Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

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