Executive Communications Director, Chief Product Officer

10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role 5+ years in the tech industry Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs Strong executive presence and ability to advise on communications strategy to all levels of the organization Strong cross-functional collaboration skills with the ability to partner effectively across R&D, GTM, Marketing, HR, PR, and Internal Comms teams Strong business acumen with exemplary editing and writing skills Experience in external-facing thought leadership (blogs, event keynotes, social media) Proficiency in creating slide desks for large audience presentations Strong ability to synthesize complex topics (AI, data, product strategy) into compelling, digestible content for diverse audiences Exceptional writing and storytelling skills with the ability to craft clear, engaging, and strategic messaging for executive leaders.

Develop an annual executive communications strategy, plan and calendar that positions the Chief Product Officer as the transformative leader behind Twilio’s innovation story. Ghostwrite impactful, forward-thinking communications that tell Twilio’s innovation story across channels including keynotes, internal presentations, blogs, press and social media. Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings (Sales Kickoff, Leadership Offsites, Board Meetings) Develop content for R&D function-level communications and events that supports Twilio’s unique Builder culture. Build and maintain relationships with key partners to inform CPO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.