Fraud & Risk Director

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Requirements:

• 5+ years of experience with proven leadership in fraud prevention, risk management, or payments security
• Experience in vertical SaaS payments and businesses that process payments on behalf of customers for their end clients, ideally with Stripe
• Deep expertise in embedded payments, merchant acquiring, and transaction fraud
• Expertise in regulatory requirements, including PCI-DSS, KYC, and chargeback management
• Hands-on experience with fraud detection tools, risk assessment platforms, Merchant risk management tools
• Strong leadership, communication, problem-solving, and stakeholder management skills
• Deep expertise in chargebacks, disputes, and transaction monitoring
• Strong understanding of KYC
• A data-driven mindset, with experience leveraging automation to enhance fraud detection and risk management
• Experience handling high-pressure escalations and crisis scenarios

Responsibilities:

• Develop and implement a fraud prevention framework
• Lead a geographically dispersed team
• Monitor and assess risks associated with merchants
• Establish and refine processes to ensure robust due diligence during merchant onboarding
• Oversee fraud detection across payment flows
• Lead fraud investigations and manage escalations
• Secure leadership buy-in for adequate resourcing
• Establish KPIs for fraud losses and chargebacks