Technical Writer

Posted 4 days agoViewed

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💎 Seniority level: Senior, 7+ years

📍 Location: United States

💸 Salary: 97000.0 - 150000.0 USD per year

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 7+ years

🪄 Skills: Software DevelopmentGitHTMLCross-functional Team LeadershipAPI testingREST APICommunication SkillsCollaborationCI/CDProblem SolvingAgile methodologiesDocumentationWritingJSONEditingScriptingDebugging

Requirements:

You must have very strong writing and editing skills.
You must have 7+ years of technical writing experience and/or a degree in a tech field or related industry. Don’t panic about this part–your experience is more important than any specific job title you’ve had.
You must have a strong technical background, possibly as a software developer. This role will require you to write and review code as well as documentation.
You’re excellent at distilling technical and UX requirements into documentation plans and deliverables. You do not need an outline handed to you–you can take your notes from a team meeting and act on them on your own.
You’re equally strong working on your own or in a friendly, collaborative, close-knit team.
You must be conversational in Markdown and/or HTML, Git, GitHub, common CI/CD tools, and workflows based in version control tools.
You must have some familiarity with AI-based code and content management tools, like Copilot, Cursor, or Claude.
You must have some familiarity with Postman and OpenAPI specifications.
Proficiency in any modern programming language is a plus.

Responsibilities:

Leverage your diverse skill set to write, edit, maintain, and enhance comprehensive documentation for LaunchDarkly products, APIs, and SDKs. This includes creating procedure-based documentation, crafting use-case-driven narrative guides, and addressing complex technical topics informed by engineering contributions.
Collaborate closely with product managers, developers, designers, and cross-functional teams to develop clear, concise documentation for new features and integrations.
Drive improvements by scoping, planning, and executing site upgrades in collaboration with the documentation team.
Partner with support, developer advocates, and product and engineering stakeholders to proactively address customer pain points, driving continuous documentation improvements.
Respond to user feedback swiftly and effectively, ensuring documentation aligns with organizational goals and consistently meets user needs while evolving with product advancements.

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