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Ops Associate
Posted 2 months agoViewed
💎 Seniority level: Entry, 0-3 years
💸 Salary: 55000.0 - 70000.0 USD per year
🔍 Industry: Software Development
⏳ Experience: 0-3 years
Requirements:
- 0-3 years of full-time work experience, with internships or customer-facing roles that showcase your ability to communicate, problem-solve, and build relationships.
- Thrive on working directly with customers, taking the time to understand their needs and ensuring they succeed.
- Be naturally curious and eager to learn, quickly adapting to both our accounting software and tech stack.
Responsibilities:
- Own: Customer success, product feedback, user community, compliance
- Teach: Operational excellence, how to effectively translate user insights into product specs
- Learn: Business use cases and pain points of ag stakeholders
- Improve: Customer and community trust, support SLAs, financial services readiness
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