Engagement Manager, RevTech

3+ yrs experience in program & project management, client relationship management, or related role Ability to build rapport and strong working relationships Proven ability to thrive in a start-up environment Excellent project management skill and emotional intelligence Ability to obtain Salesforce Admin Certification within 90 days Outstanding written and verbal communication skills Superior analytical and problem solving abilities Proven ability to manage Agile methodologies Successful track record managing enterprise CRM implementation Prior experience with Marketing, Sales, and/or Customer Success preferred

Develop, manage, and grow trust-based relationships with clients Surface and execute process improvement initiatives Manage initiation, planning, execution, monitoring, and closure of client projects Partner with client(s) to map current processes and identify pain points Collaborate with technical and functional resources to analyze and document requirements Communicate project status, issues, and risks to key stakeholders Ensure knowledge is stored and available for team members and clients