Engagement Manager, RevTech

Posted 11 months agoViewed
United States, CanadaFull-TimeSalesforce, HubSpot
Company:SBI Growth
Location:United States, Canada
Languages:English
Seniority level:Lead, 3+ yrs
Experience:3+ yrs
Skills:
LeadershipProject ManagementAgileBusiness AnalysisSalesforceClient relationship managementProcess improvementChange Management
Requirements:
3+ years experience in program & project management, client relationship management, or a related role. Ability to build rapport and strong working relationships. Proven ability to thrive in a start-up environment. Excellent project management skill and emotional intelligence. Ability to obtain Salesforce Admin Certification within 90 days of employment. Outstanding written and verbal communication skills. Superior analytical and problem solving abilities. Proven ability to manage Agile methodologies. Successful track record as a project manager for enterprise CRM implementation. Prior experience with Marketing, Sales, and/or Customer Success preferred.
Responsibilities:
Develop, manage, and grow client relationships. Surface and execute process improvement initiatives. Manage client projects from initiation to closure. Map client processes and identify areas for improvement. Collaborate with resources to analyze and document project requirements. Communicate project status, issues, and risks to stakeholders. Ensure knowledge is stored and accessible for team members and clients.
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